Computer Systems Institute

Beginner ESL

In Beginner ESL, students learn the basics of communicating in English. Students are guided by instructors while practicing fundamental language skills: reading, writing, listening, and speaking. In lecture and lab classes, students are taught how to use new grammar and vocabulary to describe simple, “everyday” topics and to become comfortable interacting with classmates, teachers, and native English speakers. Students with placement exam scores of 0-50 are placed in Beginner ESL.

Beginner Vocabulary and Conversation

Course Length: 1 Quarter or 11 academic weeks

Beginner Writing and Grammar

Course Length: 1 Quarter or 11 academic weeks

Beginner Reading Strategies

Course Length: 1 Quarter or 11 academic weeks

Book Fee and Supply Fee - $90 per quarter

Intermediate ESL

English learners at the Intermediate level build on their existing language skills in reading and listening, and focus on more accurately expressing themselves in writing and conversation. In lecture and lab classes, students gain knowledge that will help them become more confident interacting in a variety of situations at a proficient level. After successfully completing Intermediate ESL, students have further program options, such as the Academic and Skill Building Programs. Students with placement exam scores of 51-76 are placed in Intermediate ESL.

Intermediate Vocabulary and Conversation

Course Length: 1 Quarter or 11 academic weeks

Intermediate Writing and Grammar

Course Length: 1 Quarter or 11 academic weeks

Intermediate Reading Strategies

Course Length: 1 Quarter or 11 academic weeks

Book Fee and Supply Fee - $90 per quarter

Advanced ESL

Advanced-level students are taught how to use higher level vocabulary in writing and conversation and are able to discuss complex topics. Advanced ESL students use critical thinking skills to engage in in-depth discussions on a wide range of subjects; they also learn conversational and idiomatic language that allows them to interact more naturally with native speakers. Upon completing this class, students are prepared to enter a variety of courses. Students with placement exam scores of 77-90 are placed in Advanced ESL.

Advanced Vocabulary and Conversation

Course Length: 1 Quarter or 11 academic weeks

Advanced Writing and Grammar

Course Length: 1 Quarter or 11 academic weeks

Advanced Reading Strategies

Course Length: 1 Quarter or 11 academic weeks

Book Fee and Supply Fee - $90 per quarter

General Writing Program

The General Writing Program includes three courses which explore different types of composition: Different Writing Styles, Writing for Work, and Writing Student Newspaper. The program will help students develop the critical thinking skills and writing strategies needed to design professional documents, to write clearly, and to develop persuasive arguments. Classes will focus on rhetoric and sentence structure through writing and revising academic essays, articles, and business documents. Upon successful completion of the program, students will gain a variety of appropriate writing and editing skills for a diverse range of professions.

Different Writing Styles

Course Length: 1 Quarter or 11 weeks

Writing for Work

Course Length: 1 Quarter or 11 weeks

Writing Student Newspaper

Course Length: 1 Quarter or 11 weeks

Book Fee and Supply Fee - $90 per quarter

Literature Program

The Literature Program consists of three academic courses that introduce cultural and historical aspects of the U.S. through literature: Discovering Fiction, Discovering Short Stories, and America through Academic Readings. These courses teach students reading comprehension techniques, introduce them to different types of reading material, and give them the strategies they need to prepare for college-level reading, writing, and discussion. Additionally, students continue to build their academic vocabulary and study advanced grammar topics relevant to effective reading and writing. By using academic vocabulary and critical thinking skills in a discussion forum, students communicate their ideas about American literature both orally and in writing.

Discovering Fiction

Course Length: 1 Quarter or 11 weeks

Discovering Short Stories

Course Length: 1 Quarter or 11 weeks

America through Academic Readings

Course Length: 1 Quarter or 11 weeks

Book Fee and Supply Fee - $90 per quarter

Communication Program

The Communication Program consists of three courses that develop academic communication skills: The Art of Storytelling, Small Group Discussion, and Interpersonal Communication. The program emphasizes student participation in interviews, speeches, class presentations, debates, and group discussions to supplement the learning of organizational problem solving, decision making, and leadership skills. These courses also emphasize the importance of verbal and non-verbal social cues and signals in different cultures, international communication, and formal speaking. Upon successful completion of the program, students learn how to speak easily in front of the class, in small groups, and one-on-one with other students.

The Art of Storytelling

Course Length: 1 Quarter or 11 weeks

Small Group Discussion

Course Length: 1 Quarter or 11 weeks

Interpersonal Communication

Course Length: 1 Quarter or 11 weeks

Book Fee and Supply Fee - $90 per quarter

Customer Service Specialist Program

The Customer Service Specialist program offers advanced development and training in professional and business-related skills. Students learn core competencies of customer relationship management through techniques that teach them to assess, assist, and meet the needs of customers. All four courses of the program – Customer Relationship Management, Call Center, Case Studies in Customer Service‡, and Customer Service as a Career – will focus on customer service and professional business skills.

Customer Relationship Management

Course Length: 1 Quarter or 11 weeks

Call Center

Course Length: 1 Quarter or 11 weeks

Case Studies in Customer Service‡

Course Length: 1 Quarter or 11 weeks

Customer Service as a Career

Course Length: 1 Quarter or 11 weeks

Book Fee and Supply Fee - $90 per quarter

Externship Requirements for Customer Service Specialist program Student must maintain required externship hours for the duration of the program. An approved externship is required to enroll Customer Service Specialist program.

Hospitality Industry Professional Program

The Hospitality Industry Professional program is designed to help students be successful in different positions within the hospitality industry. Students learn core competencies of hospitality service through techniques that teach them to assess and serve the needs of customers and clients in a multitude of different industries. This program will also introduce the concepts and principles of treating customers as guests and creating an extraordinary experience for them.

Quality Service and Reception

Course Length: 1 Quarter or 11 weeks

Food Service

Course Length: 1 Quarter or 11 weeks

Case Studies in the Hospitality Industry

Course Length: 1 Quarter or 11 weeks

Business Etiquette

Course Length: 1 Quarter or 11 weeks

Book Fees and Supply Fees - $90 per quarter

Externship Requirements for Hospitality Industry Professional program Student must maintain required externship hours for the duration of the program. An approved externship is required to enroll Hospitality Industry Professional program.

Administrative Assistant Professional Program

The Administrative Assistant Professional (AAP) program aims to equip students with necessary administrative skills needed to succeed in an office environment. The program includes the following five courses: Microsoft Word, Microsoft Excel, Office Procedures, Business Communications, and an externship course. The one-year program aims to provide students with imperative knowledge about proper professional behavior in an office environment, management of electronic files, and handling of correct office procedures.

Microsoft Word

Course Length: 1 Quarter or 11 weeks

Microsoft Excel

Course Length: 1 Quarter or 11 weeks

Office Procedures

Course Length: 1 Quarter or 11 weeks

Business Communications

Course Length: 1 Quarter or 11 weeks

Administrative Assistant Professional Externship

Minimum 84 hours of externship and 6 hours of seminars are required for program completion

Book Fees and Supply Fees - $90 per quarter

Small Business Administrator Program

The Small Business Administrator (SBA) program is focused on teaching students the essential concepts and skills necessary to grow and manage a business successfully. The one-year program consists of five core courses: Introduction to Small Business Administration, Marketing Strategies for Small Businesses, Bookkeeping, Financial Services, and an externship course. The classes cover the major knowledge-areas of entrepreneurship and equip students with practical knowledge and skills needed to become successful in business enterprises.

Introduction to Small Business Administration

Course Length: 1 Quarter or 11 weeks

Bookkeeping

Course Length: 1 Quarter or 11 weeks

Marketing Strategies for Small Business

Course Length: 1 Quarter or 11 weeks

Financial Services

Course Length: 1 Quarter or 11 weeks

Small Business Administrator Externship

Minimum 84 hours of externship and 6 hours of seminars are required for program completion

Book fees and Supply fees - $90

Sales and Marketing Professional Program

The Sales and Marketing Professional (SMP) program is a one-year program that focuses on a wide array of business topics, theories, and practices. The SMP program consists of five courses: Introduction to Small Business Administration, Social Media Marketing, Communication for Sales, Consumer Psychology, and an externship course. The program assists students in honing the following skills: public speaking, interpersonal communication, sales operations, customer relations, and technical skills (such as digital marketing). Each course that composes the SMP program awards the student with a complete understanding of the sales and marketing world and prepares them to enter the field as a well-read professional.

Introduction to Small Business Administration

Course Length: 1 Quarter or 11 weeks

Social Media Marketing

Course Length: 1 Quarter or 11 weeks

Communication for Sales

Course Length: 1 Quarter or 11 weeks

Consumer Psychology

Course Length: 1 Quarter or 11 weeks

Sales and Marketing Professional Externship

Minimum 84 hours of externship and 6 hours of seminars are required for program completion

Book fees and Supply fees - $90 per quarter